PRIVACY POLICY

 

This privacy policy sets out how Compuwight uses and protects any data that you give Compuwight when purchasing our products and services
Compuwight is committed to ensuring that your privacy is protected
Should we ask you to provide certain data by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

CONTROLLER

Compuwight is the controller and responsible for your personal data.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

DATA WE MAY COLLECT

1    Contact details such as Name(s) and Job Title, Address and Contact Information including Email Address and Telephone Number's
2    Usernames and Passwords as required to complete work
3    License Keys
4    Personal Data, Photographs and Documents, if required by the work carried out for you such as creating Microsoft Accounts, etc
5    Serial Numbers, Configurations and Other Information relevant to your Computer, Network and Location as required

WHAT WE DO WITH THIS DATA

1    To create Invoices and comply with requirements of HM Revenue & Customs Record Keeping
2    To setup and Configure your systems and/or effect repairs and upgrades of same
3    To install software supplied by Compuwight or you as the customer
4    To create user accounts required to setup and Configure your systems and/or effect repairs and upgrades of same
5    To setup and Configure your systems and/or effect repairs and upgrades of same AND to register warranties/guarantees

SECURITY

We are committed to ensuring that your information is secure.
Information is only recorded in hand written format and kept in a locked Office to prevent unauthorised access or disclosure
Information is NOT stored in electronic format.
 

DATA RETENTION PERIOD

1    Invoice data will be retained for 7 years to comply with HM Revenue & Customs Record Keeping
2    Usernames and Passwords will be destroyed 30 days after delivery
3    License Keys will be destroyed 30 days after delivery
4    Personal Data is returned or destroyed 30 days after delivery
5    All other Information is destroyed 30 days after delivery with the EXCEPTION of warranty/guarantee information which is kept for the duration of same

YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

You have the right to find out what data Compuwight store about you and you have the right to:-

1    be informed about how your data is being used
2    have access to personal data
3    have incorrect data updated
4    have data erased
5    stop or restrict the processing of your data
6    data portability (allowing you to get and reuse your data for different services)
7    object to how your data is processed in certain circumstances

CONTROLLING YOUR DATA

Compuwight will not sell, distribute or lease your personal information to third parties unless required to do so by law
Compuwight will NOT use your personal information to send you promotional information ourselves or via third parties
You may request details of data which we hold about you
If you believe that any information we are holding on you is incorrect or incomplete, Compuwight will promptly correct any information found to be incorrect
You may request any data is deleted with the EXCEPTION if invoice data required to comply with HM Revenue & Customs Record Keeping
Please contact in writing or email us as soon as possible at the Company Address

LINKS TO OTHER WEBSITES

Compuwight's website contains links to other websites of interest
However, once you have used these links to leave our site, you should note that we do not have any control over that other website
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement
You should exercise caution and look at the privacy statement applicable to the website in question